Personal Data Protection Act (PDPA) Compliance
LendKaki Loan Match is committed to protecting your personal data in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
About PDPA
The Personal Data Protection Act 2012 (PDPA) is Singapore's data protection law that governs the collection, use, and disclosure of personal data by organizations. As a loan comparison platform operating in Singapore, we are fully committed to complying with all PDPA requirements to protect your personal information.
Your Rights Under PDPA
Right to Access
You have the right to request access to your personal data that we hold, and to obtain information about how it has been used or disclosed within the past year.
Right to Correction
You may request correction of any personal data that is inaccurate, incomplete, or outdated.
Right to Withdraw Consent
You may withdraw your consent for us to collect, use, or disclose your personal data at any time by contacting our Data Protection Officer.
Right to Erasure
Upon request, we will delete your personal data unless we are required by law to retain it or have other legitimate grounds for retention.
We collect and use your personal data for the following purposes:
- Matching you with suitable licensed lenders based on your loan requirements
- Communicating loan offers, updates, and relevant information
- Verifying your identity and eligibility for loan products
- Improving our services and user experience
- Complying with legal and regulatory requirements
- Preventing fraud and ensuring platform security
Security Measures
Encryption
256-bit SSL encryption for all data transmission
Access Control
Strict access controls limiting data access to authorized personnel only
Secure Storage
Personal data stored in secure, encrypted databases
Regular Audits
Periodic security assessments and vulnerability testing
Staff Training
All staff undergo mandatory data protection training
Incident Response
Established procedures for data breach notification and response
Data Retention Policy
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Loan application data is typically retained for 7 years in accordance with Singapore's regulatory requirements. After this period, your data will be securely deleted or anonymized.
We may share your personal data with the following categories of third parties:
Partner Lenders
Banks regulated by MAS and licensed moneylenders regulated by the Ministry of Law (Minlaw), to process your loan application.
Service Providers
Third-party service providers who assist us in operating our platform (e.g., hosting, analytics).
Regulatory Authorities
Government agencies and regulators when required by law or to comply with legal obligations.
Contact Our Data Protection Officer
If you have any questions about our PDPA compliance, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact our Data Protection Officer.
Last updated: January 2026